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 Shipping & Tax Information

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Delivery Times
We can not guarantee delivery dates or shipment dates.  All food product orders contain perishable items. All orders placed Monday-Friday are shipped on the following Monday after 9:00am CST, or the next business day if Monday is a holiday. Sometimes however, an item may not be in-stock to ship. If any of the items are out of stock, we will try and contact you for instructions. In the event we are not able to contact you, those items which are available will be shipped. We will then ship the balance of the order when all out of stock items have been received.

Our primary domestic carrier is the United States Postal Service (USPS). Because all products we offer are considered perishable, we do not ship internationally at this time. In order to promptly fill your order, and maintain costs, Joel's may use other carrier services.

If you have special concerns, need to make alternative shipping arrangements (such as through UPS or FEDEX), or need expedited service, please call (361) -863-2454 or email Customer Service.

Shipping Charges
Currently, pricing for all mail order products includes the postage and handling charges.

Shipping and Handling Information
Currently all items available for sale are considered perishable. Upon receipt all products MUST be refrigerated or frozen immediately.

  • All orders shipped via U.S.P.S. - If shipped by alternative means customers address must include street address (no P.O. Boxes).
  • All orders received will be shipped the following Monday.
  • Alaska, Hawaii, and Puerto Rico Shipping rates upon request.
  • Orders that include both perishable and non-perishable items will be shipped as perishable.

If you're sending a gift please tell us what to put on the card!

International Shipping Fees
At this time Joel's does not ship internationally.

Sales Tax
8.75% Sales Tax will be applied where applicable.

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