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Shopping at Joel's Bar-B-Q is 100%
Safe Using your credit card by phone, fax or mail is absolutely safe and
secure - we guarantee it. We have NEVER had a fraudulent transaction, but in the
unlikely event that unauthorized charges are made to your credit card as a
result of shopping with Joel's Bar-B-Q Inc., you will not be held accountable.
How We Protect Your
Information We
maintain both electronic and procedural safeguards to ensure the maximum
security of your credit card and personal information. After we receive your
billing information, we restrict access to stored personal information to only
those employees who have a specific business need for utilizing it.
Our
Guarantee... Under the Fair Credit Billing
Act, federal law limits your liability for unauthorized charges to a maximum of
$50.00. In the unlikely event that you are subject to unauthorized charges,
please notify your credit card provider immediately in accordance with its
reporting rules and procedures.
If, for any reason, you are
still held responsible for any of the $50.00, Joel's Bar-B-Q Inc., will cover the
entire liability, up to the full $50.00. This guarantee applies as long as you
contacted your credit card provider in a timely manner and the fraudulent
charges resulted through no fault of your own while placing an order with
Joel's Bar-B-Q, Inc.
Phone and Mail
Orders If you
would still prefer to place your order by phone or mail, click here for Instructions.
Additional
Questions? If
you have additional questions about our Safe Shopping Guarantee, please email info@joelsbarbq.com.
See
also: Privacy Policy How To Place an Order Returns and Refunds
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