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 Safe Shopping Guarantee

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Shopping at Joel's Bar-B-Q is 100% Safe
Using your credit card by phone, fax or mail is absolutely safe and secure - we guarantee it. We have NEVER had a fraudulent transaction, but in the unlikely event that unauthorized charges are made to your credit card as a result of shopping with Joel's Bar-B-Q Inc., you will not be held accountable.

How We Protect Your Information
We maintain both electronic and procedural safeguards to ensure the maximum security of your credit card and personal information.  After we receive your billing information, we restrict access to stored personal information to only those employees who have a specific business need for utilizing it.

Our Guarantee...
Under the Fair Credit Billing Act, federal law limits your liability for unauthorized charges to a maximum of $50.00. In the unlikely event that you are subject to unauthorized charges, please notify your credit card provider immediately in accordance with its reporting rules and procedures.

If, for any reason, you are still held responsible for any of the $50.00, Joel's Bar-B-Q Inc., will cover the entire liability, up to the full $50.00. This guarantee applies as long as you contacted your credit card provider in a timely manner and the fraudulent charges resulted through no fault of your own while placing an order with Joel's Bar-B-Q, Inc.

Phone and Mail Orders
If you would still prefer to place your order by phone or mail, click here for

Additional Questions?
If you have additional questions about our Safe Shopping Guarantee, please email

See also:
Privacy Policy
How To Place an Order
Returns and Refunds

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