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 Returns and Refunds Policy

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For instructions on returning items, please email
or call (361) 865-2454.

You may return any unopened item for a refund - for any reason - within 7 days of receipt of your shipment. All return items must be mailed to:

Joel's Bar-B-Q
Attn: Customer Service
I-10 West & FM 609
P.O. Box 529
Flatonia, Texas 78941

A 20% restocking fee will be assessed unless the return was a result of our error.

We will contact you, by email or phone, as soon as we have received and processed your returned item(s). Refunds will be promptly credited back to your credit card or issued in the form of a check.
We can only refund shipping fees if the return was a result of our error.

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